You're on the calendar. Here's how to get the most out of your call.
A Doctor of Physical Therapy will call you at the time you picked to hear what's going on, answer your questions, and tell you honestly whether we're the right fit. Three things to do before then.
- ✓Call booked
- 2We call you
- 3Your evaluation
- 4Back to what you love
Save our number
We'll call from (510) 338-7283 for Oakland or (619) 354-7036 for San Diego. Keep an eye out for it at your booked time.
Have three things in mind
Your DPT will ask about them, so a minute of thought now makes the call more useful:
- What's going on and how long it's been bothering you
- What you've already tried
- What you want to get back to
Be ready to get clarity
This call is your first step toward understanding what may be driving the problem and what your best next move is. Your DPT will learn:
- What's bothering you and how long it's been happening
- What you've already tried
- What you want to get back to doing
From there, we'll answer your questions, match you with the right specialist, and, if we're a fit, help you reserve an evaluation time. Set aside about 10-15 minutes somewhere you can speak openly.
With Scout, Chief of Morale BoostingDr. Ashley or one of our other Doctors of Physical Therapy will call to hear what's going on, answer your questions, and get you scheduled if we're the right fit.
Get a clearer idea of what your next step could look like
In this short video, Dr. Ben Bagge, PT, DPT, CSCS explains how our approach helps active adults understand what's really driving their pain, keep training safely, and build a realistic path back to the activities they care about.
You'll learn:
- Why "just rest" often isn't a complete solution
- What makes a full 60-minute, one-on-one evaluation different
- How we help runners, lifters, and active adults move forward with a plan
Watch this before your call so you know what to expect and can make the most of your conversation with your DPT.
Watch the 2-minute video
A real conversation with a Doctor of Physical Therapy
We listen
Not a receptionist, instead a Doctor of Physical Therapy who asks what's going on, how long it's been bothering you, what you've already tried, and what you want to get back to.
Your questions, answered straight
Scheduling, how many visits it usually takes, what the first visit looks like, whether you need a referral (you don't). Nothing is left for you to find out later.
Paired with the right specialist and on the calendar
If we can help, we match you with the Doctor of Physical Therapy who specializes in your issue and book your evaluation at a time that works for you.
The questions we hear on almost every call
Read these now and the call can be about you, not logistics.
Do I need a doctor's referral first? +
No. In California you can be evaluated by a physical therapist without a referral. If your situation needs a physician, imaging, or another specialist involved, we'll tell you on the call or at your evaluation and help you get there. Waiting weeks for a doctor's appointment just to be told "try PT" is time you don't need to lose.
How soon can I get in? +
We hold time for new patients, so most people are seen within the week. Your DPT will give you real openings on the call and book you on the spot if you're ready.
What happens at the evaluation? +
60 minutes, one-on-one, with a Doctor of Physical Therapy. We listen to the full story, watch how you move (in your actual sport or activity where we can), test strength and mobility, and treat what's irritated that same visit.
You leave with a clear explanation of what's driving the problem, what has to change, and a plan with milestones so you know you're winning. Not a sheet of stretches.
How many visits will I need? +
It depends on what we find, and we won't guess before we've assessed you. As a guide, most active-adult cases see meaningful progress in the first 3 to 4 visits and are back to full training in roughly 6 to 10, depending on complexity. Your DPT will lay out the plan after the evaluation and adjust it with you as you progress.
Will I have to stop running, lifting, or training? +
Almost never. Our rule is modify, don't stop. We keep you training with smart adjustments whenever it's safe to, because losing fitness and confidence every time something hurts is part of why the problem keeps coming back.
Should I get an MRI or X-ray first? +
Usually not. For most active-adult injuries the best first step is a thorough movement and strength assessment. Imaging is for red flags, trauma, or cases where the result would actually change the plan, and we'll tell you if you're one of them. A scan shows every scuff and crack; it doesn't tell you what you can safely do next. The evaluation does.
What should I wear and bring? +
Clothes you can move in and the shoes you train in. If it's a knee or hip, shorts help. Bring any imaging reports or notes from other providers if you have them, and come ready to move. The evaluation happens on a training floor, not in a medical office.
Physical therapy built for people who want to keep training
Here's what's different about the hour you'd spend with us.
- ✓ 60 minutes, 1-on-1 with a Doctor of Physical Therapy, every visit
- ✓ No aides, no double-booking, no rotating therapists
- ✓ We watch you move in your actual sport, not just where it hurts
- ✓ Hands-on treatment plus real strength training, on a real training floor
- ✓ A clear diagnosis and a written plan with milestones, explained in plain English
- ✓ Your program lives in an app with video demos, and you can message your PT between visits
Feeling better isn't the finish line
Symptoms are what you feel. Signs are what we test. Our plan clears both, so the problem stays gone and you come back stronger than where you started.
Find the real cause
Not just where it hurts, but why it happened in the first place. The evaluation looks up and down the chain.
Fix the problem areas
Correct the movement issues, rebuild strength, and get your body working how it's supposed to, while you keep training.
Stay at peak performance
Build the durability to move well and perform at full intensity without breaking down again. We call it Mount Do More: the goal isn't baseline, it's beyond it.
"Other PT clinics will spend 20 min with you, go through the generic exercises and send you on your way. Complete 180 degree difference in my experience at Pro+Kinetix. Gabriel actually took the time to investigate the root of my issues and put together a specific plan to return to the sports I love."
Leah M. · Google review, Oakland"Out of all the physical therapists I've worked with, Dr. Naomi was the only one that helped me understand my low back pain and gave me a full plan to make sure it doesn't come back when I'm weightlifting... After 1 month I was able to get back to deadlifting HEAVY."
Brandon P. · Google review, San Diego"I really appreciate their approach - pairing you with a single therapist who you work with for an hour each visit. This is unique compared to other places I've tried, and I think it makes a huge difference. Kassina really dove deep into what was going on and addressed the root cause of my pain."
Sarah M. · Google review, Oakland"Came to Prokinetix with unbearable ITBS and 8 weeks left until my 50k race... Fast forward 8 weeks, I finished my 50k completely pain free thanks to Kyle and his program."
Lucas G. · Google review, San DiegoWe work best with people who still want to do more, not less
We're a great fit if you
- Still want to run, lift, hike, play, or train, and are tired of being told to stop
- Have tried rest, stretching, or standard PT and the problem keeps coming back
- Want to understand what's actually going on, in plain English
- Are willing to show up, do the work between visits, and adjust training while we rebuild
We're probably not the fit if you
- Want a quick passive fix (heat, ice, a crack) without taking an active role
- Aren't open to modifying your training at all while things heal
- Are looking for a quick patch to get through one event rather than the approach most likely to work
Two clinics, same hour-long 1-on-1 model
Both are performance gym environments, not crowded medical mills: turf, racks, private treatment rooms, and room to move.
Pro+Kinetix Oakland
2345 Broadway
Oakland, CA 94612
(510) 338-7283
Pro+Kinetix San Diego
600 B Street, Suite 1600
San Diego, CA 92101
(619) 354-7036
Watch for our call
We'll call from (510) 338-7283 for Oakland or (619) 354-7036 for San Diego at the time you picked. Bring your questions.